Privacy policy
Last updated: April 24, 2026
This Privacy Policy describes how UT Coin Merchant ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from utcoinmerchant.com or otherwise communicate with us (collectively, the "Services"). "You" and "your" means you as the user of the Services.
Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the revised policy on the Site and update the "Last updated" date.
Information We Collect Directly from You Information you submit through our Services may include contact details (name, address, phone number, email), order information, account information, and shopping information.
When you purchase an account-based service, you may provide us with login credentials for your EA FC Ultimate Team account. These credentials are used solely to perform the requested service and are permanently deleted upon service completion. We do not store, share, or use account credentials for any other purpose.
Information We Collect about Your Usage We automatically collect certain information using cookies and similar technologies, including device information, browser information, IP address, and interaction data.
Information We Obtain from Third Parties We may obtain information from third parties including Shopify, payment processors, and vendors who collect information on our behalf.
How We Use Your Personal Information
- Providing Services: Processing payments, fulfilling orders, performing account-based services, sending notifications, and managing accounts.
- Marketing and Advertising: Email and tailored advertising, where permitted by law.
- Security and Fraud Prevention: Detecting and acting against fraudulent activity.
- Service Improvement: Customer support and improving our Services.
Legal Bases (EEA & UK residents — GDPR/UK GDPR) We process your data on the basis of contract performance, legitimate interests (Art. 6(1)(f) GDPR), and where required, your consent.
Legal Bases (Switzerland — nDSG) Processing is based on legitimate interests, contract performance, or your consent in accordance with the Swiss Federal Act on Data Protection (nDSG).
California Residents — CCPA/CPRA You have the right to know, delete, correct, and opt out of the sale or sharing of your personal information. We do not sell personal information. To exercise your rights, contact us at info@utcoinmerchant.com.
Other US State Privacy Laws Residents of Virginia, Colorado, Connecticut, Texas, and other US states with applicable privacy laws may have similar rights to access, delete, correct, and opt out of targeted advertising. Contact us to exercise these rights.
Cookies We use cookies to power and improve our Site. For information about Shopify's cookies, see shopify.com/legal/cookies. You can manage cookies through your browser settings.
How We Disclose Personal Information We may share your information with vendors performing services on our behalf, business and marketing partners, affiliates, and as required by law or to enforce our terms.
Third Party Websites We are not responsible for the privacy practices of third-party websites linked from our Site.
Children's Data Our Services are not intended for children under 16. We do not knowingly collect their personal information.
Security and Retention We take reasonable measures to protect your information. Account credentials provided for service delivery are deleted immediately upon service completion. Other personal data is retained as long as necessary to fulfill the purposes outlined in this policy.
Your Rights Depending on where you live, you may have rights including access, deletion, correction, portability, restriction of processing, withdrawal of consent, and opting out of targeted advertising. To exercise your rights, contact us at info@utcoinmerchant.com.
Complaints
- EEA residents: Contact your local data protection authority. A list is available at edpb.europa.eu.
- Swiss residents: Contact the Federal Data Protection and Information Commissioner (FDPIC) at www.edoeb.admin.ch.
- UK residents: Contact the Information Commissioner's Office (ICO) at ico.org.uk.
- All other residents: Contact us directly at info@utcoinmerchant.com.
International Data Transfers Your data may be transferred and processed outside your country of residence. For transfers from the EEA, UK, or Switzerland, we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses.
Contact UT Coin Merchant is the data controller of your personal information. For questions, contact us at info@utcoinmerchant.com.